Senior Software Engineer
Saleo is the leading live-demo experience platform for SaaS companies. We help revenue teams create customized, data-rich product demos that increase win rates and accelerate sales cycles. Backed by top-tier investors and growing quickly, we’re building a thoughtful, collaborative team focused on redefining how software companies demo their products.
Saleo is looking for a Senior Software Engineer (Sr. SE) to join our growing team. This role is perfect for those with a proven track record of supporting and expanding web based applications using Javascript.
The Sr. SE is responsible for supporting multiple accounts from a technical perspective. This means that you will be using your technical skills to onboard and support Saleo’s customers. On a daily basis, you will collaborate with customer success managers to ensure speedy onboarding and the customer’s successful use of the software throughout the life of the contract while maintaining a positive customer experience at all times. Additionally, you will have the opportunity to work with and mentor a number of extremely talented entry level engineers.
Candidates for this role should bring 5 or more years of deep Javascript experience, a passion for learning, and a can-do spirit. The ability to manage multiple projects simultaneously while staying within the timeframe is critical. Saleo is a young company, and processes are still being defined and refined, so the ability to work in a rapidly changing environment is also important.
While this role has little-to-no customer-facing responsibility, you will regularly work with the internal Saleo team so excellent communication skills are necessary.
Responsibilities
- Support the Saleo integration across multiple customers who various customer success and account executives manage.
- Work with Saleo’s Customer Success & onboarding teams to architect and implement complex technical solutions using Javascript.
- Scope and design customer onboarding and expansion plans.
- Continually offer your technical expertise and guidance to other members of the team.
- Provide product and market feedback to the product team to help guide the product roadmap.
Tools & Skills
- Previous experience in solutions engineering, engineering, or similar roles.
- Experience with Typescript is preferred.
Requirements
- 5+ years experience using Javascript in advanced use cases.
- Excellent debugging skills on both the frontend and backend of web applications.
- Experience solving complex problems using technology and teamwork.
- Excellent communication skills, both written and oral.
- Willingness and ability to learn new software quickly.
- Willingness to work in an environment with a high degree of context switching.
- Demonstrated ability to work solo as well as being a productive team member.
- Have a strong work ethic and are eager to learn.